Our Programs

Personal Development

Notes: (B) - Basic, (I) - Intermediate

1. Anger Management - 1 Day, Anyone, (B)

Synopsis:
The course is offered to people who need to learn how to control their temper when they find themselves challenged or in conflicts.

Program Benefits:
We get angry from time to time and get offended by people's words, behaviour or attitude and feel anger and resentment. The way we react to the feeling of anger, how we control our emotions and our communications skills are essential in managing our angry and frustrated emotions. The solution is not to stop getting angry, but to learn how to control the response and use assertive communication.

Workshop Objectives:
  • Understand anger dynamics.
  • Know the helpful and unhelpful ways of dealing with anger.
  • Know tips in identifying the problem.
  • Express a feeling or position using I-messages.
  • Negotiation and solution-building.
  • Reflect on one's hot buttons and personal anger dynamics.
  • Learn and practice de-escalation techniques.

Notes: (B) - Basic, (I) - Intermediate

2. NLP Core Skills - 1 Day, Anyone, (B)

Synopsis:
This course is an introduction to NLP. Delegates learn about the history of NLP, what it is all about and how it can come to help them in various areas of their lives.

Program Benefits:
Neuro Linguistic Programming or NLP is a body of knowledge that explicitly deals with enhancing your mind. NLP examines patterns of behaviour and helps people increase their self-awareness. Effectively, people can use NLP to reprogram their mind, change the patterns of their thoughts and emotional behaviours. NLP brings together three distinct areas of neuroscience, linguistics and behavioural patterns.

Workshop Objectives:
  • What is NLP?
  • How can NLP help you?
  • What do you Believe?
  • What are NLP Techniques?
  • How to Establish Rapport
  • How to Persuade
  • How to Increase Your Confidence
  • How to use NLP to increase the efficiency of your learning

Notes: (B) - Basic, (I) - Intermediate

3. Business Etiquette - 1 Day, Anyone, (B) and (I)

Synopsis:
Have you ever been in a situation where you met someone important and had no idea what to say or do? Have you showed up at an important meeting under or overdressed? Well, let's face it, we have all had those embarrassing moments.

Program Benefits:
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette.

Workshop Objectives:
  • Define etiquette
  • How etiquette can be of value to a company or organization.
  • Understand the guidelines on how to make effective introductions.
  • Understand how to use a business card effectively.
  • Identify the 3 steps in giving a handshake.
  • Understand place settings, napkin etiquette and basic table manners.
  • Understand the meaning of colors in dressing for success.
  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

Notes: (B) - Basic, (I) - Intermediate

4. Delivering Constructive Criticism - 1 Day, Anyone, (B) and (I)

Synopsis:
When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way. Constructive Criticism if done correctly will provide great benefits to your organization.

Program Benefits:
It provides the ability for management to nullify problematic behaviours and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Workshop Objectives:
  • Understand when feedback should take place
  • Learn how to prepare and plan to deliver constructive criticism
  • Identify the proper steps to be taken during the session
  • Know how emotions can negatively impact the effects of the session
  • Recognize the importance of setting goals and the method used to set them
  • Uncover the best techniques for following up with the employee after the session

Notes: (B) - Basic, (I) - Intermediate

5. Goal Setting & Getting Things Done - 1 Day, Anyone, (B) and (I)

Synopsis:
Understanding your desires and being able to set goals to get you to said desires is the difference between successful people and others. Successful people are often determined, focused and persistent in going after what they want. Knowing goals helps leaders to share them with their teams so everyone knows where they are heading.

Program Benefits:
This course helps delegates systematically explore goal setting on low-level day-to-day objectives as well as on a grander scale on life mission statements, career goals and long-terms goals using effective techniques to achieve them.

Workshop Objectives:
  • Overcome procrastination
  • Manage time effectively
  • Accomplish important tasks
  • Self-motivate
  • Create SMART goals

Notes: (B) - Basic, (I) - Intermediate

6. Assertiveness & Self-Confidence - 1 Day, Anyone, (B) and (I)

Synopsis:
Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful.

Program Benefits:
This workshop will give delegates an understanding of what assertiveness and self-confidence each mean and how to develop those feelings in their day-to-day lives.

Workshop Objectives:
  • What does Self-Confidence mean to you?
  • Obstacles to our goals
  • Communication Skills
  • Importance of Goal Setting
  • Feeling, looking and Sounding the Part
  • Powerful Presentations
  • Dealing with difficult behaviour

Notes: (B) - Basic, (I) - Intermediate

7. Time Management - 1 Day, Anyone, (B) and (I)

Synopsis:
Everyone needs to deal with incoming "stuff" on a daily basis, whether they are mails, emails, calls, messages, your own thoughts or even random events like the breakdown of your car. We need to deal with a collection of unrelated stuff at work and at home using only "one" mind. If you increase your efficiency in dealing with these, you stand to gain enormously.

Program Benefits:
Personal time management skills are essential for professional success in any workplace. The workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that include personal motivation, delegation skills, organization tools, and crisis management. This course focuses on fundamental principles, guidelines, attitudes and organisation systems whereby delegates form their own system based on their own life style. We'll cover all this and more during this workshop.

Workshop Objectives:
  • Plan and prioritize each day's activities in a more efficient, productive manner
  • Overcome procrastination quickly and easily
  • Handle crises effectively and quickly
  • Organize your workspace and workflow to make better use of time
  • Delegate more efficiently
  • Use rituals to make your life run smoother
  • Plan meetings more appropriately and effectively

Notes: (B) - Basic, (I) - Intermediate

8. Body Language Basics - 1 Day, Anyone, (B) and (I)

Synopsis:
Knowledge of body language signals can greatly help people in many areas such as communication skills, leadership skills, customer services, sales skills and so on.

Program Benefits:
Since many of our achievements in life depend on how well we interact with others, it is quite critical to know how to communicate beyond words. Imagine how much you can gain by reading people by looking at their legs, arms, head, gesture, posture, eyes, mouth and hands, all before they say a single word. You can read their feelings before they tell you about them.

Workshop Objectives:
  • Define body language.
  • Understand the benefits and purpose of interpreting body language.
  • Learn to interpret basic body language movements.
  • Recognize common mistakes when interpreting body language.
  • Understand your own body language and what you are communicating.
  • Practice your body language skills.

Notes: (B) - Basic, (I) - Intermediate

9. Administrative Support - 1 Day, Anyone, (B) and (I)

Synopsis:
Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently.

Program Benefits:
Delegates will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skilfully. Making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviours in a short amount of time.

Workshop Objectives:
  • Getting Organized
  • Manage their time more effectively
  • Prioritize their time so they can get it all done.
  • Complete Special Tasks
  • Verbal Communication Skills
  • Non-Verbal Communication Skills
  • Empowering Yourself
  • Deal better with their managers
  • Taking Care of Yourself is a priority

Notes: (B) - Basic, (I) - Intermediate

10. Executive & Personal Assistants - 1 Day, Anyone, (B) and (I)

Synopsis:
Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality.

Program Benefits:
Delegates will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper.

Workshop Objectives:
  • Adapt to the needs and styles of management
  • Communicate through written, verbal, and nonverbal methods
  • Improve time management skills
  • Manage meetings effectively
  • Act as a gatekeeper
  • Use the tools of the trade effectively

Notes: (B) - Basic, (I) - Intermediate

11. Public Speaking Skills - 1 Day, Anyone, (B)

Synopsis:
Standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your delegates will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

Program Benefits:
Mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.

Workshop Objectives:
  • Identify their audience
  • Create a basic outline
  • Organize their ideas
  • Flesh out their presentation
  • Find the right words
  • Prepare all the details
  • Overcome nervousness
  • Deliver a polished, professional speech
  • Handle questions and comments effectively

Notes: (B) - Basic, (I) - Intermediate

12. Writing Skills for Business, Email, Proposal, Report & Technical - 1 Day, Anyone, (B) and (I)

Synopsis:
Many of today’s inter-personal communication take place through writing. Targeted, concise and persuasive text can make all the difference when trying to convince someone of your ideas, services or products.

Program Benefits:
The ability to communicate clearly is an important skill.Achieving results through proposals, reports, technical texts, emails, memos, etc. depends on your ability to successfully persuade your readers and help them understand your ideas and act on them.

Workshop Objectives:
  • Writing Strategy
  • What is the ideal structure of a technical writing or report?
  • Persuading Readers
  • Collecting and Organising Content
  • Styling and Presentation
  • Increasing the Impact through Language
  • Using Clear English
  • High Impact Summaries
  • Writing Titles that Grab Attention
  • Selling Your Ideas

Notes: (B) - Basic, (I) - Intermediate

13. English Communication & Grammar Clinic - 2 Days, Anyone, (B)

Synopsis:
In this English course, the basics of conversational English are covered, such as what you might say when you meet people for the first time and how to talk to people and make new friends.

Program Benefits:
This course allows you to practise some simple conversational techniques that will give you confidence when meeting and greeting people using the English language as well as reviewing basic auxiliary verbs, main verbs, adjectives and open questions.


Notes: (B) - Basic, (I) - Intermediate

14. Grooming and Attitude for Success in the Workplace - 1 Day, Anyone, (B) and (I)

Synopsis:
The first impression is the one that lasts! Despite what we may wish about our society, we still measure a person's status or personality through his or her dress and appearance. What is an image? How does image relate to a person’s success?This course will discuss basic grooming as well as personal branding that can help you build your image and spread your ideas within a company.

Program Benefits:
Employees are often the first impression a client or customer receive of an Organization.Many come to think of personal branding as something for the self-employed or those working in the creative industry such as actors, singers or musicians. In reality, personal branding is essential for everyone. If you are working for someone else, you still need to provide your services and consultation to your co-workers.

Workshop Objectives:
  • Basic Grooming at work
  • Effective Branding
  • How does your Attitude come in play
  • Define Expertise
  • Define Mission Statement
  • Define Branding Strategy
  • Design Your Brand
  • Delivering Self-Marketing

About Business Synergy Asia

Training, coaching and preparing the next generation of our children to become powerful leaders.

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Business Synergy.

Suite 10C-1 Faber Plaza,
Jalan Desa Jaya, Taman Desa,
58100 Kuala Lumpur,
Malaysia.

Mobile : +6012 2045052, Ms Shantini

Email : training@bsynergyasia.com