Our Programs

Management Training

Notes: (B) - Basic, (I) - Intermediate

1. Change Management - 1 to 2 Days, Anyone, (B) and (I)

Synopsis:
Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation.

Program Benefits:
People in charge of a change management process must consider a variety of areas such as organisational change, persuasion, how to communicate the need for change, how to gain momentum, how to overcome resistance to change and how to deal with powerful resisting stakeholders to succeed. This course is designed to help the participants familiarise themselves with these topics so they can be prepared to handle them when designing or executing a change management programme.

Workshop Objectives:
  • List the steps necessary for preparing a change strategy and building support for the change
  • Use needed components to develop a change management and communications plans, and to list implementation strategies
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency and flexibility in the context of change.

Notes: (B) - Basic, (I) - Intermediate

2. Critical Thinking Skills - 1 Day, Anyone, (B) and (I)

Synopsis:
We live in a knowledge based society, and the more critical you think the better your knowledge will be. This workshop provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it.

Program Benefits:
Critical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias which will provide you a better understanding of your environment.This workshop provides the best chance of making the correct decision, and minimizes damages if a mistake does occur. It will lead you to be more productive in your career, and provide a great skill in your everyday life.

Workshop Objectives:
  • Understand the components of critical thinking
  • Utilize non-linear thinking
  • Use logical thinking
  • Recognize what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem solving abilities

Notes: (B) - Basic, (I) - Intermediate

3. Employee Motivation & Creativity Skills - 1 Day, Anyone, (B) and (I)

Synopsis:
Most people do not have stated missions, let alone written goals. In order to know your mission and what you want to do in life, you need to be able to creatively think about it so you can come up with new ideas.

Program Benefits:
If you have staff that you suspect are bored or don’t quite know what they want in life, this course can help them to systematically analyse their life, feel excited and increase their throughput.Motivated employees are known to be more focused and productive. The purpose of this course is to combine these related fields, motivation, persuasion and creativity and increase the productivity of individuals.

Workshop Objectives:
  • Defining motivation, an employer’s role in it and how the employee can play a part
  • Identifying the importance of Employee Motivation
  • Why is Creativity important
  • Identifying methods of Employee Motivation
  • Describing the theories which pertain to Employee Motivation – with particular reference to psychology
  • Identifying personality types and how they fit into a plan for Employee Motivation and Creativity
  • Setting clear and defined goals.

Notes: (B) - Basic, (I) - Intermediate

4. Motivating People - 1 Day, Anyone, (B) and (I)

Synopsis:
What makes a job interesting? How can you motivate people to do more? How can you keep your team happy? These are the questions that anyone in a leading role asks.

Program Benefits:
So, what makes this subject crucially important? Once you know what motivates people, you can benefit in several ways:

  • You understand people better and as a result can create an environment that is more ideal for them.
  • You can influence people based on what motivates them to change their behaviour towards a desired direction.
  • You can learn to motivate yourself, so you can become more productive and satisfied.
  • This course aims to provide a structure that can be used to address all of the above areas.
Workshop Objectives:
  • What is Motivation
  • Understand peoples needs
  • Difference of accountability and responsibility
  • What motivates people?
  • Thoughts become things
  • Setting goals for others

Notes: (B) - Basic, (I) - Intermediate

5. Problem Solving As A Group - 1 Day, Anyone, (B) and (I)

Synopsis:
As problems have become more complex, the need to solve problems in a group has increased. This course is ideal for groups of people who aim to solve problems collectively together.

Program Benefits:
How do they learn?The aim of this exercise-driven course is to get the delegates to practice the techniques in a simulated environment working on smaller problems. This allows them to learn how these techniques work. We can also run it as a team building course where delegates go through a shared experience while solving problems. They will learn how to work together and improve their communication skills.

Workshop Objectives:
  • What is problem solving
  • Defining problems
  • How to generate ideas
  • Brainstorming
  • Decision making
  • Planning

Notes: (B) - Basic, (I) - Intermediate

6. Problem Solving, Decision Making & Creative Thinking Skills - 1 Day, Anyone, (B) and (I)

Synopsis:
The significant progress in technology has increased our communication globally and this has made the environment highly competitive. To survive in this competitive market, people need to do everything they can to stand out and win or risk falling to the bottom.

Program Benefits:
Those who innovate and use creativity in their roles in just about any job stand to succeed while those who do not may be overrun by others. Creativity is a skill and can be mastered and channelled towards specific goals with incredible results. This course attempts to teach people how to be creative using specific set of tools and techniques.

Workshop Objectives:
  • What is decision making
  • Choosing actions
  • Analysing impact of your actions
  • Deciding in groups
  • Decision making principles

Notes: (B) - Basic, (I) - Intermediate

7. Leadership & Influence Skills - 1 to 2 Days, Anyone, (B) and (I)

Synopsis:
What does it take to become an effective leader? Is leadership a natural talent or an acquired skill? Is management the same as leadership?

Program Benefits:
This course offers effective skills and practical solutions for successful leadership and allows you to take full advantage of these acquired skills once back at work.How does this course help you? Inspiring your team, Assessing the needs of stakeholders, Spotting the trends quickly and effectively, Influencing the key people, Increasing team creativity and Managing risks.

Workshop Objectives:
  • Define "leadership"
  • Explain the Great Man Theory
  • Explain the Trait Theory
  • Understand Transformational Leadership
  • Understand the people you lead and how to adapt your leadership styles
  • Explain leading by Directing, Participating & Delegating
  • Conduct a personal inventory

Notes: (B) - Basic, (I) - Intermediate

8. Generation Gaps - 1 Day, Anyone, (B) and (I)

Synopsis:
The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences.

Program Benefits:
This workshop will help delegates understand the various generations present at work, and understand what motivates them and dealing with them on a daily basis. Both the young and older worker will have many ideas to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.

Workshop Objectives:
  • History behind generation gaps
  • What are Traditionalists and Baby Boomers
  • What are Generation Xers and Yers
  • Differences between each type of generation
  • Finding common ground among the generations
  • Conflict management
  • Leveraging the benefits of generation gaps at work

Notes: (B) - Basic, (I) - Intermediate

9. Manager Empowerment - 1 Day, Anyone, (B) and (I)

Synopsis:
With this course you will be able to provide the skills, guidance, and empowerment to your team of executives and managers. They will then be better suited in leading and motivating their team and thus produce fantastic results.

Program Benefits:
To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team. This workshop will expand your delegates knowledge and provide a way for them to teach and lead new and experienced managers.

Workshop Objectives:
  • Welcome and orientate new managers
  • Learn ways to successfully coach and mentor
  • Learn ways to measure and evaluate performance
  • How to handle complications
  • Communicate between employees and their managers

Notes: (B) - Basic, (I) - Intermediate

10. Supervising Effectively - 1 Day, Anyone, (B) and (I)

Synopsis:
For most people, the required skills for supervising others do not come naturally which means they need to learn and apply this new skill systematically. This course is designed to help delegates gain confidence in supervising others by knowing what areas they need to consider when leading people.

Program Benefits:
This workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.It is ideal for those who are new to the supervisory role or those who have been leading but now want to improve their management skills by going through a formal training and tap into established methodologies on supervision and interpersonal skills.

Workshop Objectives:
  • Define requirements for particular tasks
  • Set expectations for your staff
  • Set SMART goals for yourself
  • Assign work and delegate appropriately
  • Provide effective, appropriate feedback to your staff
  • Manage your time more efficiently
  • Help your team resolve conflicts
  • Understand how to manage effectively in particular situations
  • Understand what a new supervisor needs to do to get started on the right path

Notes: (B) - Basic, (I) - Intermediate

11. Facilitation Skills - 1 Day, Executives/Managers, (B) and (I)

Synopsis:
Facilitation is an important set of skills suitable for anyone, especially those in a leading position. Facilitation skills can be used in meetings, training courses, planning sessions, workshops, brainstorming sessions and a variety of events where a group of people need to interact with each other.The Facilitation Skills workshop can help any organization make better decisions.

Program Benefits:
Facilitation is often referred to as the new cornerstone of management philosophy. Who is a Facilitator? To make the event “purposeful” there is a need for someone to shape and guide the process of working together. The Facilitator can help the group to reach its goals and accomplish what it set out to do.This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

Workshop Objectives:
  • Define facilitation and identify its purpose and benefits.
  • Clarify the role and focus of a facilitator.
  • Differentiate between process and content in the context of a group discussion.
  • Identify a facilitators role when managing groups in each of Tuckman and Jensens stages of group development: forming, storming, norming and performing.
  • Identify ways a facilitator can help a group reach a consensus: from encouraging participation to choosing a solution.
  • Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups.
  • Define what interventions are, when they are appropriate and how to implement them.

About Business Synergy Asia

Training, coaching and preparing the next generation of our children to become powerful leaders.

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Suite 10C-1 Faber Plaza,
Jalan Desa Jaya, Taman Desa,
58100 Kuala Lumpur,
Malaysia.

Mobile : +6012 2045052, Ms Shantini

Email : training@bsynergyasia.com